Watching The Arts Channel on my Smart TV

As different Smart TVs all function in slightly different ways, we recommend you don't use the Smart TV browser for watching The Arts Channel, but use a device such as a HDMI cable or a Chromecast to connect your Arts Channel App to your Smart TV.


Such devices mean that you can connect whatever is on the display of your phone or laptop to the TV, so that the phone or laptop screen is mirrored on your TV, and you can watch The Arts Channel on your TV. Then the device acts like a remote control, enabling you to navigate around the Arts Channel.

Connecting The Arts Channel App to your TV via Chromecast

The Chromecast connects the display from devices you already own to your TV. Web pages, Apps and other media can be “cast’’ from your Android phone, tablet or smart device to your TV so you can watch your favourite media on your TV. 

Web pages that are being viewed on a chrome browser from your Windows/ Mac laptop or desktop computer can also be "cast" to your TV via your Chromecast.

Before you use your Chromecast, your TV must have a HDMI port, or you will need an adapter. You will also need an internet connection and access to a secure Wifi network. Please note, you cannot Chromecast The Arts Channel from an iPhone or iPad and should use iOS AirPlay or Amazon's Fire Stick for these devices.

Make sure you are running the most recent version of the browser. To do this, at the top right of the browser, click on the “more” icon (3 verticle dots) and click ‘Update Google Chrome’ If you don’t see this option, you are already on the most recent version of Chrome. 

Log in to the Arts Channel web App.

Once you are logged in, click the "more" button on the top right of the browser and select ‘cast’ The name you have given your Chrome device will appear in a pop up. Click this to being casting your screen to your TV. Your screen will now appear on your TV and you can navigate through the app, and press play etc from your laptop. The sound will play from your TV.

Chromecast (from an Android phone or tablet or a Chrome browser)Airplay (from an iOS device)Amazon fire stickHDMI cable

The 4 most common ways to connect your Smart TV to your App are:

Setting up your Chromecast

1. Plug in your Chromecast device to your TV and connect the USB power cable so it runs from your Chromecast to a power source.

2. Install the Google Home App on your Mobile device.

3. Make sure your mobile device is connected to the same Wifi network on which you will set up the Chromecast.

4. Open the Google Home App on your mobile device and follow the steps in the App for setup.

5. Turn on your TV and select the correct HDMI source to match the HDMI input into which you plugged the Chromecast.

Full instructions on Chromecast setup can be found at: https://support.google.com/chromecast

Connecting to Chromecast from your laptop

From your computer, open up a Chrome browser.

Connecting The Arts Channel to Chromecast from your Android mobile device

Although you cannot cast directly from The Arts Channel App, you can use Chromecast to mirror the display on your Android device onto your TV screen so you can see The Arts Channel on your TV just as you would on your phone, but bigger! 

Before you begin to cast from your Android device to your TV, make sure you have turned off ‘Power saving mode’ and that you have turned on microphone permissions in your settings.

Login to The Arts Channel App on your Android mobile or tablet.

If you have not already, download the Google Home App and the open the Google Home App.


*Note, Google Home is an App for controlling many different Apps in your home. For the sake of Chromecasting, you only need to use Google Home for casting The Arts Channel on your TV.

Go to the Account tab and scroll down to find ‘Mirror device’. Tap on this and then tap on the CAST SCREEN/AUDIO button

The name you have given your Chrome device will appear. Click this to being mirroring your device. 

Now anything you do on your mobile screen will appear on your TV. Go back into The Arts Channel App on your phone and navigate the App on your phone for it to appear on your TV.

You can adjust the volume when casting from your Android device in the Google Home App.

Connecting The Arts Channel app to your TV via Airplay

If you have an Apple TV, you can use Airplay to stream The Arts Channel from your iPhone, iPad and Mac device to your Apple TV.

Streaming The Arts Channel from a Mac device

Firstly, you will need to make sure that your Apple TV and your Mac device are connected to the same WiFi network.

The easiest way to connect the two is mirroring.

Login to The Arts Channel on your browser on your Mac.

Click the Apple AirPlay image at the top right of your screen and choose to mirror your Apple TV name from the list.

Your Apple TV may then ask for a password. You will need to enter the same password as your Mac.

Now your TV screen will display whatever is on your Mac screen. 

Go back to your webpage where you have logged into The Arts Channel and use the Mac to navigate around the App, select the video you want to watch and press play.

At the bottom of each video, you will see a Full Screen icon. Click this at any point to view the video in full screen mode. Press esc on your Mac to exit full screen mode. 

When you want to stop streaming The Arts Channel to your TV, on your Mac, click the AirPlay icon and select Turn AirPlay Off.

Streaming The Arts Channel from an iPhone/iPad

Firstly, you will need to make sure that your Apple TV and your iPhone are connected to the same Wi-Fi network. 

The easiest way to connect the two is to use mirroring.

Login to The Arts Channel App on your iPhone

Open the Control centre. This is usually done by swiping up from the bottom of the screen or swiping down from the top right corner of the screen.

Tap Screen Mirroring.

Select your Apple TV from the list

Your Apple TV may then ask for a password. You will need to enter the same password as your iPhone.

Now your TV screen will display whatever is on your iPhone screen. Your TV uses your iOS device's screen orientation and aspect ratio. To fill your TV screen with the mirrored iOS device screen, change your TV's aspect ratio or zoom settings.

Go back to The Arts Channel App and use the phone to navigate around the App, select the video you want to watch and press play.

At the top left of each video, you will see a Full Screen icon. Tap this at any point to view the video in full screen mode. To exit full screen mode, tap on the video you are playing on your iPhone and you will see the close icon appears. Tap this and the video will exit full screen mode.

When you want to stop mirroring your iOS device to your TV, open the control centre again, tap Screen Mirroring, then Stop Mirroring.

For full instructions on Apple Airplay, please see:  https://support.apple.com/en-us/HT204289

Connecting The Arts Channel to your TV via Amazon Fire Stick

An Amazon Fire Stick is a small device made by Amazon that you plug into your TV.

Using an Amazon Fire Stick means you can watch videos, listen to music, play games, and use other types of apps from the Internet on your TV. The Fire Stick comes with a remote which you use to navigate around the screen.

Before you use your Fire Stick, your TV must have a HDMI port, or you will need an adapter. You will also need an internet connection and access to a secure Wifi network. 

Setting up your Fire Stick

1. Plug in your Fire Stick device to your TV via the HDMI port and connect the USB power cable so i runs from your Fire Stick to a power source.

2. Turn on your TV and switch to the HDMI input source.

3. Make sure you have placed batteries in the remote and use the remote to follow the steps on screen.

Full instructions on Amazon Fire Stick setup can be found here.

Watching The Arts Channel on your TV with Amazon Fire Stick

Before you can begin to watch The Arts Channel, you must download a browser to allow you to login to The Arts Channel like you would on your laptop.  Amazon Fire’s browser is called ‘Silk’- this is the one to use rather than Chrome, Firefox etc.

To download the browser, use the Fire Remote to find the search icon on the top left and then use the wheel on the remote to click up/down/left/right and type ‘Silk’. Alternatively, you can press and hold the  microphone button on the Fire remote to use voice search- simply press and hold the button then say “Silk”. From the search results, select ‘Silk browser. 

On the next screen, select the Silk browser- this is the one that says “internet”. Follow the steps on screen to download and open the Silk internet browser.

Once you are in the browser, select ‘Search the web or enter URL and type in “www.theartschannel.online” and select “Go”. 

This will take you to the arts channel Web App. Here you can use the Fire remote wheel left/right/up/down to navigate around the page and click on buttons/images etc like a website. 

Click on “Already registered? Sign in” which takes you to the login screen. From here, login using your account details, just like you would on your laptop.

Use the Fire remote to navigate around The Arts Channel exactly how you would on a web page on your computer. 

Click on “Video” to see the various categories such as Music Documentaries, Music Performances and so on. Selecting one of the images will take you to one of the video collections for that category. These collections are somewhat like an album, and each collection can be tapped on to show you all of the videos within. Once you are in the collection, simply tap on the video you want to watch and enjoy!

To view the video in full screen, make sure it is paused and then use the Fire remote to scroll to the bottom right of the screen and select the  “Fullscreen” icon. To exit full screen mode, pause the video by clicking on it and scroll down to that same “Fullscreen” icon and click. 

Tap on “Feed” for seeing blog posts and the most recent updates from The Arts Channel.

“Info” takes you to the information about The Arts Channel, and more importantly, where you would access your settings to Logout or Contact support for example.

To exit The Arts Channel, click the 3 lines icon on your Fire remote to find other web pages to browse, or click the Home icon on your Fire remote to go back to the home page.  

Connecting The Arts Channel to your TV via HDMI cable

If your TV has a HDMI input, you can connect your laptop to your TV and have your laptop screen display on your TV. All you need is a HDMI cable. This is perfect for logging in to The Arts Channel and watching your favourite videos on your TV.

First, check that your TV has a HDMI output.

Next, plug the HDMI cable into your TV and the other end into your laptop. 

Turn on your TV and switch to the HDMI input source.

Your laptop screen will now be mirrored on your TV.

Login to The Arts Channel from a web browser (we recommend Chrome). And away you go! You can watch videos from the web App just like you would on your laptop.

More tips on using The Arts Channel

Please see below for links to other guidance. For technical queries about The Arts Channel App, please contact support@supapass.com

Support

For specific help with setting up your ChromeCast or Amazon Fire Stick, please see the Google and Amazon help sites.

If you have any technical questions around The Arts Channel App, please do not hesitate to contact the SupaPass technical support team on support@supapass.com

Why do you recommend against using the built in browser on my Smart TV?

We want you to have the best experience possible with The Arts Channel. Smart TV manufacturers build in their own web browsers. This means they are not the browsers most people are familiar with on their computers or mobile devices, such as Chrome, Safari, Opera, Firefox and Internet Explorer, which are the ones you most likely use elsewhere. This means it s difficult to know how each of these browsers will work and render. It is likely that in the future, TV browsers will become much more standardised, but for the time being we recommend using one of the four methods detailed below to enjoy The Arts Channel.

Using The Arts Channel on my SmartphoneUsing The Arts Channel on my web browser

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